How Langdock improved the efficiency of adelphi's customer-facing teams
By adopting Langdock, adelphi enabled teams to do more with fewer resources, boosting productivity and output quality while better meeting client needs in public sector consulting.
The Challenge: Balancing Innovation with Ethical Considerations
adelphi, Europe's leading independent think-and-do tank for climate, environment, and development, recognized the transformative potential of AI in their work. The organization was eager to explore AI's capacity to make information more accessible and streamline its processes. However, adelphi encountered a significant challenge: the need to balance innovative AI adoption with stringent ethical and data protection standards.
Operating within the public sector consulting space, adelphi's clientele, coming with high expectations, demanded strict compliance with data protection and security measures. This cautious environment, dictated by their clients' requirements and internal values, necessitated a careful approach to AI integration. adelphi needed a solution that could not only meet these demands but also align with their organizational values of ethical practice and innovation.
adelphi's search for an AI partner led them to Langdock, primarily due to its ability to offer secure, ethical solutions that adhered to European standards. Langdock's capability to store data locally and maintain compliance with stringent data protection laws was crucial for adelphi's decision.
We compared Langdock to other providers. Knowing that the company is operating under the high standards of German institutions was a big factor for us.
Dominik Ehlert
AI Lead, adelphi
Solution: AI as a support team member
While adelphi recognized the potential for AI in internal operations, the primary goal was to deploy Langdock to project teams to enhance work efficiency. Within months of use, consulting teams began developing assistants that helped them for three main purposes:
Research work
One notable application was the Interview Analyzer, which facilitated qualitative interviews by providing real-time insights and summarizing key points, allowing consultants to focus on deeper engagement with participants rather than manual note-taking. Additionally, the Transcript-To-Minute Converter proved invaluable, automatically converting lengthy transcripts into concise meeting minutes. This capability not only saved time but also ensured that essential information was captured accurately and efficiently.
Support for technical teams
adelphi's technical teams used Langdock to assist in writing scripts and small programs in the scope of geodata processing, as well as scripts for data analysis: for example, to quickly create powerful visualizations for big and complicated datasets. Some noted that the use of the tool saved them as much as 70% of development time.
Quality Assurance
Teams utilized AI to double-check emails and texts, ensuring that all communications were polished and professional. Through Langdock, adelphi even developed tone of voice assistants that were trained to adapt to various writing styles, allowing consultants to tailor their communications for different audiences effectively.
Results: Saving time and making the project work more efficient
The use of AI tools allowed adelphi to enable teams to accomplish more with fewer resources. This not only enhanced their productivity but also improved the quality of their outputs, allowing adelphi to maintain high standards while effectively managing their workload. Overall, the adoption of Langdock positioned adelphi to better meet client demands and adapt to the evolving landscape of public sector consulting.
Langdock is super easy for your team to pick up and start using right away, but it's also flexible enough to customize to your specific needs—that's where you really get the value.
Dominik Ehlert
AI Lead, adelphi
